Jul. 15, 2025 By Barbara Russo-Lennon
Just two weeks into its first phase of implementation, the sweeping redesign of the Queens bus network appears to have been well received by many borough commuters.
Bus riders, transit advocates and MTA officials are reporting mostly positive feedback, with many noticing improved connectivity, reduced travel times — or at least no changes — across the borough.
amNewYork spoke exclusively with the MTA’s Chris Pangilinan, acting senior vice president of buses, at a Sutphin Boulevard and Archer Avenue bus stop in Jamaica to see how the redesign is going.